The doctors in our network are put through a strict training, credential verification and review process.

Network physicians are:

Licensed in their respective states

Covered by malpractice insurance for our network consultations

All located in the United States

Physicians must meet rigorous background standards and undergo a multi-stage interview process. They are assessed on the basis of medical treatment proficiency, strengths in personal communication, and their ability to confidently treat patients on the telemedicine platform in the patient’s chosen language.

As a member, there is no cost for any typical medical consultation. They are included as part of your monthly membership. For those families in the “Primary Care” program there is a $25 consultation fee (much like an insurance co-pay) only when visiting with your chosen Primary Care doctor.

Yes. If the doctor’s recommended treatment includes a prescription, one will be sent to your pharmacy of choice. When you are on the road, your script may be sent to the closest open pharmacy to your current location. Non-therapeutic drugs (such as Propecia and Viagra) are only available for prescription by our network physicians in the “Primary Care” membership. (Federal law prohibits the scripting of controlled substances by a telehealth provider.)

Physicians providing consultations for members may offer online prescriptions* for a wide range of products that deliver direct medicinal value. These include, but are not limited to, drug classes such as antibiotics and antihistamines. Convenience prescriptions for maintenance medicines may also be obtained in cases, where a member is in transition to a new insurance plan or doctor, and at any time in the core plan. There is no guarantee that an online prescription will be issued on any consultation and online prescriptions will only be issued if the physician is able to gather the appropriate information to accurately diagnose and treat a given condition. Physicians in the Primary Care plan will be able to prescribe maintenance medications.

It is important to note that we are not a drug fulfillment warehouse. In the event a physician does prescribe medication, he/she will usually limit the supply to no more than thirty days in the core plan. Lyric “Primary Care” patients with chronic illnesses will be able to get maintenance prescriptions with their chosen Virtual Primary Care physician. Wholesale prescriptions are available through our Pharmacy partner.

Network physicians do not issue online prescriptions for substances regulated by the DEA, that may be harmful (potential for abuse or addiction).

For a current list of DEA controlled substances, click here.

It is important that expired, damaged, and unusable medications are disposed of properly. Please follow the instructions detailed on the FDA website regarding proper methods of disposing unused medicines.

*Online prescriptions will only be issued when indicated and approved by a physician, and as permitted by law in your state.

With the “Virtual Urgent Care” program, your monthly fee covers up to four people living in your household, regardless of relationship or citizenship. If you have more than four people living in your household, there is a small additional monthly fee of $2.50 per person. In the “Virtual Primary Care” program, your membership will cover up to 7 individuals in the household.

All of your personal, medical and payment information is totally secure and completely confidential on platforms that exceed the federally mandated minimum privacy/security standards. Only our network of doctors and you will have access to your personal health information. The portal is HIPAA- compliant and no personal information will be shared with any unaffiliated third parties.

Doctors For Drivers© makes paying for your membership simple and quick. We accept all major credit/debit cards and will ask your permission to charge your credit card every month on the same day to keep your membership active without you having to remember to log back into the site.

If you should ever decide to change your membership (cancel, change your dependents, etc.) you will be able to do so at any time, after the first three months of membership in the “Virtual Urgent Care” plan. If you do choose to cancel your membership, it will expire at the end of the next billing cycle.

For “Virtual Primary Care” members, the plan is an annual membership, billed monthly. Once you’ve experienced our services for three months, if you’re not satisfied for any reason, you can cancel your membership with one-months’ notice. Once we receive your cancellation by email, we’ll only bill for one more month’s service and any lab work we’ve paid for on your behalf, if you’ve not completed a year’s membership.

Active members will always have access to our doctors. You will never be denied access to our system and physicians regardless of any pre-existing conditions.

For those with pre-existing conditions it is strongly recommended that you choose the “Virtual Primary Care” option. This strategy will allow your chosen virtual doctor to keep careful watch on your health in the long run.